About
Help Desk staff provide help with computer, printer, network, Internet, myLakeland, telephone and voicemail concerns for all campus employees. We provide Help Desk service to students for student email, Blackboard, e-Learning, myLakeland, wireless network access, issues with spyware and other computer problems.
Contact
Contacts
| General Information | |
| Location: | Walk in help is available in C-2060 (across from the C-building elevator on the second floor). |
| Hours: | Fall/Spring Walk-In Hours Monday - Thursday | 8 a.m. – 6 p.m. Friday | 8 a.m. – 5 p.m. Saturday | 8 a.m. – noon Summer Walk-In Hours Monday - Thursday | 8 a.m. – 6 p.m. Friday | 8 a.m. – noon Saturday & Sunday CLOSED |
| Contacts | |
| Help Desk While you can request technical assistance at any time, support outside of regular business hours will be addressed promptly during the next available business hours. Feel free to explore our knowledge base for solutions to frequently asked questions. |
Contacts 2
| Contacts | |
|
| Joe Colby Help Desk Coordinator Phone: C-2060 |
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| Jeff Eippert Help Desk Analyst Location: C-2060 |
Frequently Asked Questions
Frequently Asked Questions
- What is my Lakeland ID?
- What is my Username/ID?
- How do I access my Student email?
- How do I log into Blackboard?
- Which web browser should I use for Blackboard?
- Why am I unable to see my classes in Blackboard before the start of the session?
- How do I navigate basic features in Blackboard?
- How do I access the Wi-Fi?
- What is the Print Fund Manager?
